Milford Marina has once again been awarded four Gold Anchors - a prestigious award given by The Yacht Harbour Association (TYHA) in recognition of the excellent operational standards, high level of customer service and quality facilities offered to local and visiting boat owners.
Owned and operated by the Port of Milford Haven, Milford Marina has recently undergone improvement works, including replacement decking; the installation, re-wiring and connection of new bollards; new, automatic LED lighting; new safety ladders and SOS points.
In readiness for the start of this year's boating season, the team have been busy installing free Wi-Fi, planning a programme of events for berth holders and partnering with other marinas to offer discounts for those who want to travel around different locations.
Commenting on the achievement, Kevin Hobbs, short sea director for the Port of Milford Haven, said: "This is the third time we've been awarded four gold anchors. What that demonstrates to our customers is that we're consistently providing a quality facility coupled with excellent customer service. That is testament to the hard work put in by all of our staff who strive to continually improve the offering and level of service to existing and new customers."
The Port of Milford Haven is also planning an exciting development costing in excess of £60 million that will create a new waterfront destination in Milford Haven. As part of this, Milford Marina is set to undergo a massive transformation.
Kevin added: "We're extremely excited about our plans for the future. Berth holders will benefit from additional on-shore attractions, first rate facilities and a further choice of berthing locations. We also expect to attract additional visitors to this stunning part of West Wales."
TYHA assessor, Gareth Turnbull, said: "There are some great services on offer at Milford Marina, particularly the positive customer service that the marina team provide. It was a pleasure to assess them and they deserve their four Gold Anchors."
The Yacht Harbour Association's 'Gold Anchor Scheme' seeks to encourage the highest standards in the operation of yacht harbours and marinas and is a benchmarking tool designed to help boat owners make an informed decision about the facilities available at marinas throughout the world.




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