Council house tenants in Pembrokeshire are being urged to take part in a survey which is being sent out this week by Pembrokeshire County Council.

The customer satisfaction survey will ask residents’ opinions on the services they receive from the Council’s Housing Management and Building Maintenance sections.

Clr. Michelle Bateman, Cabinet Member for Housing, encouraged all those who receive a survey to respond.

“Tenants’ views and opinions on our services really matter to us and will help shape our services for the future,” she said.

The survey will be posted out in early November to all Council tenants (approximately 5,600) and it will include a QR code and links, so that tenants can complete it online if they prefer.

As a thank you for providing feedback, tenants also have the chance to be entered into a prize draw. Prizes include 4 x £50 and 3 x £100 high street vouchers.

The closing date for the survey is December 13.

Once the survey has closed and responses analysed, areas for improvement will be identified. Feedback sessions for tenants will be organised with staff and focus groups early next year.

If tenants need support completing the survey, there is a Survey Support Officer they can contact either by phone on 07435 780925 or email [email protected]

If tenants are struggling to log in to the online survey, they can ask for help by emailing: [email protected]

For Pembrokeshire County Council Housing updates and news, please view: https://www.facebook.com/PCCHousing